Support

Get help from Renewal Hub.

Tell us what happened and we will help you take the next step.

Contact

hello@renewalhub.co.za

Monday–Friday, 09:00–17:00 South Africa Standard Time. Initial response target: within one business day.

For a possible security issue, put Security issue in the email subject. Do not send passwords, keys, or private page content.

What to include

  • Product name and relevant site URL.
  • What you expected and what happened.
  • Steps to reproduce, if known.
  • Non-sensitive error text and your browser, if relevant.

Marketplace customers can also use the listing’s support link once it is available.

Responsible Team documentation →