← Responsible Team for Confluence

Product support

Help with assignment, reporting, permissions, and licensing.

Contact us

Email hello@renewalhub.co.za. Support hours are Monday–Friday, 09:00–17:00 South Africa Standard Time. Our initial response target is within one business day.

Put Security issue in the subject for a possible vulnerability or data concern. Do not include passwords or private page content.

Include in your message

  • The app name and your Confluence Cloud site URL.
  • The affected page or selected space URL, if relevant.
  • What you expected and what happened.
  • Steps to reproduce and non-sensitive error text.

Marketplace customers may also use the listing’s support link once the listing is live.

Read documentation →